OUR COVID-19 EFFORTS
During this unprecedented time, here's what we're doing to support our team, healthcare workers, and all those who could use some self-care:
PEOPLE FIRST. NO SALARY REDUCTIONS
SUPPORT FOR HEALTHCARE WORKERS
SUPPORT FOR OUR BEAUTY COMMUNITY
FULFILLMENT OF OUR ORDERS
Our fulfillment teams are working in A/B shifts (which means we are a little slower in getting things out of the door). They are still receiving full pay, while working reduced, alternating days. While at work, they practice the strictest social distancing guidelines, following the protocols for of all applicable local, state and national authorities as well as CDC & WHO best practices, including wearing masks and gloves, implementing extra lunch and break shifts to prevent crowding, and increased (full pay) sick days to cover personal illness and caregiver responsibilities.
Updated October 2021: While we strive to minimize shipping delays and interruptions as much as possible, we are continuing to adhere to extreme care and safety precautions outlined above.
To provide a better experience for our customers, we’re upgrading all orders to free FedEx expedited shipping until the end of 2021. However, due to high holiday order volume, you may also experience tracking, shipping, and delivery delays as FedEx manages an increase in orders during the holiday season.
Please visit our Contact page for any questions regarding your order.